
Marine Terminal Operations
Overcome Your Challenges with Smarter Solutions
How do I Reduce Demurrage Exposure?
Demurrage costs can quickly add up, impacting your bottom line and disrupting the efficiency of your terminal operations. The key to minimising these costs lies in proactive management, streamlined communication, and data-driven decision-making. By leveraging the right strategies and tools, you can significantly reduce your exposure to demurrage and keep your terminal running smoothly.
This 7-step guide outlines practical steps to optimise your scheduling, improve coordination, and utilise advanced technology to reduce delays and effectively manage demurrage claims.

1. Optimise Scheduling and Planning
Use real-time data and historical reporting to optimise scheduling. Anticipate potential delays and plan vessel arrivals and departures more efficiently.

2. Enhance Stakeholder Communication
Maintain clear and consistent communication with all stakeholders, including inspectors, agents, and vessel operators. Ensure everyone is aware of timelines and responsibilities, reducing the risk of delays.

3. Implement Technology and Automation
Utilise digital solutions to automate processes and reduce human error. This includes using web-based systems to track vessel movements and manage schedules.

4. Monitor Real-time Data
Continuously monitor real-time data on vessel locations and movements to identify and address any issues that may quickly cause delays.

5. Generate Letters of Protest
Automatically generate letters of protest for every vessel call delay. This ensures that delays are documented and can be used in claim negotiations.

6. Centralise Information Storage
Store all information relevant to processing a demurrage claim in one location. This centralisation makes accessing and managing the necessary data for claims easier.

7. Leverage Collected Information
Utilise information already being collected, such as dock log events and delay reasons, to validate demurrage claims. This ensures that claims are accurate and supported by reliable data.

Achieving the Next Level of Berth Optimisation
Implementing these strategies can significantly reduce bottlenecks in terminal operations, leading to smoother and more efficient Marine Terminal Operations.
Mainstay MTO provides the marine team with everything they need to minimise demurrage exposure and validate claims. Mainstay MTO enhances stakeholder visibility and communication with comprehensive tools for real-time data monitoring, historical reporting, automated scheduling, and centralised information storage. This ensures efficient planning, timely cargo movements, and effective resolution of any issues, ultimately minimizing demurrage costs and improving overall operational efficiency.

Understanding Your Unique Challenges

How do I overcome Bottlenecks in Terminal Operations?
Pinpoint the source of your delays

How Can I Increase My Berth Utilisation?
Learn how you can maximise your berth efficiency

How Can I Get More Accurate and Timely Information to Make Better Operational Decisions?
Unlock real-time operational insights

How Can I Reduce My Time on the Phone and in My Inbox So I Can Focus on Optimising My Terminal?
Uncover ways to reduce your admin

How Can I Prove My Decisions Have Improved Performance at My Terminal?
See how to demonstrate your results

Ready to See What You Can Accomplish with MTO?
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Talk to our Terminal Management Experts
Explore how Mainstay MTO can simplify your terminal operations. Whether you want to learn more or see it in action, our team is here to help.
Book a no-obligation demo or ask us a question today.